How It Works

📲 How to Read NFC Tags with Your Device

Your RxTap wristband contains an embedded NFC (Near Field Communication) tag. This tag allows you to access your medication list or full health profile with just a tap of your phone!

Follow the instructions below based on your device type.

🍏 iPhone Users

Compatible Devices:

  • iPhone 7 and newer (iOS 13 and up)
  • iPhone XS, XR, 11, 12, 13, 14, and newer have automatic background NFC reading.

How to Use:

  1. Unlock your phone.
  2. Simply tap the top back of your iPhone (near the camera) to the wristband.
  3. A notification will appear. Tap it to open your RxTap profile.

Make sure NFC is enabled (iPhones have this turned on by default).

⚠️ Troubleshooting:

  • If nothing happens, confirm your phone is unlocked and position the top edge directly over the tag.

Using iPhone 7–X? → Use a free app like NFC Tools from the App Store.

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🤖 Android Users

Compatible Devices:

Most Android phones made after 2015 support NFC (Samsung, Google Pixel, LG, Motorola, etc.)

How to Use:

  1. Unlock your phone.
  2. Tap the wristband to the center back of your phone (location may vary).
  3. Tap the link that pops up to open your profile.

⚠️ Troubleshooting:

  • If nothing happens, go to Settings > Connections > NFC and make sure it’s turned ON.

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Tips

  • Make sure your phone isn’t in airplane mode.
  • Some phone cases (especially metal) may block the signal.

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What If It Doesn’t Work?

  • Check if your phone supports NFC.
  • Ensure NFC is turned on in your device settings.
  • Try repositioning the band closer to the top or middle of your phone.

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🛑 Before You Buy:

Check if your phone supports NFC. RxTap requires an NFC-enabled device to function properly. Most modern smartphones do, but we recommend checking your settings or your model online before purchasing.

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🔐 Security Tips for Your RxTap Profile

Your RxTap health profile is stored on a secure Notion page and accessed through a private link embedded in your wristband. To help protect your personal information, please follow these important guidelines:

  • Treat your wristband like you would a medical ID or insurance card. It contains a link to your personal health information. Anyone who scans the wristband can view your profile.

  • Keep your link private. Share your RxTap profile only with trusted individuals such as healthcare providers or emergency contacts.

  • If your wristband is lost or stolen, contact us immediately. RxTap will deactivate the link associated with your wristband and assist you with a replacement, subject to any applicable replacement fees.

  • Use a secure email account. Make sure your email is protected with a strong password and two-factor authentication.

  • Review your information regularly. Let us know if your health information changes or if you suspect unauthorized access.

At RxTap, your safety and privacy matter. While we take every precaution to protect your data, your vigilance plays an important role too.